Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Collection Statement

 

What your personal information is?

Personal information is any information or an opinion (whether true or not) about you. It may range from the very sensitive (e.g. medical history or condition) to the every day (e.g. address and phone number). It would include the opinions of others about your work performance (whether true or not), your work experience and qualifications, aptitude test results and other information obtained by us in connection with your possible work placements. Personal information includes sensitive information.

What is sensitive information?

Sensitive information is a special category of personal information. It is information or opinion about your:

  • racial or ethnic origin;
  • political opinion;
  • membership of a political association or religious beliefs, affiliations or philosophical beliefs;
  • membership of a professional or trade association or membership of a trade union;
  • sexual preferences or practices;
  • criminal record;
  • health or disability (at any time);
  • expressed wishes about the future provision of health services.

It includes personal information collected to provide a health service. Sensitive information can, in most cases, only be disclosed with your consent.

  • Your personal and sensitive information will be collected by jobwire for its own use and on behalf of other members of the jobwire group who might require access to your personal and sensitive information in connection with your work placements. The other members of the jobwire group are:

    People Consulting Pty Ltd

  • If you wish to contact us about your personal or sensitive information please contact our Privacy Co‐ordinator during normal office hours, which are 8:30 am to 5:30 pm, Monday - Friday:

    Emma Quirk

    PRIVACY CO‐ORDINATOR
    TELEPHONE: 1300 655 292
    E‐MAIL: hr@jobwire.com.au
    FAX: (02) 6651 8826

    If you need to contact us about your personal or sensitive information urgently outside normal office hours you should contact your local branch manager on 1300 655 292

  • Personal and sensitive information will be collected from you directly when you fill out and submit one of our registration forms or any other information in connection with your application to us for registration.

    Personal and sensitive information will also be collected when:

    • we receive any reference about you;
    • we receive results of inquiries that we might make of your former employers, work colleagues, professional associations or registration body;
    • we receive the results of any competency or medical test;
    • we receive performance feedback (whether positive or negative);
    • we receive any complaint from or about you in the workplace;
    • we receive any information about a workplace accident in which you are involved;
    • we receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you are involved;
    • you undertake PC skills testing at our premises;
    • you register your personal details online at the jobwire website;
    • you provide us with any additional information about you.
    • Your personal and sensitive information may be used in connection with:
    • your actual or possible work placement;
    • for payroll purposes
    • your performance appraisals;
    • our assessment of your ongoing performance and prospects;
    • any test or assessment (including medical tests and assessments) that you might be required to undergo;
    • our identification of your training needs;
    • any workplace rehabilitation;
    • our management of any complaint, investigation or inquiry in which you are involved;
    • any insurance claim or proposal that requires disclosure of your personal or sensitive information.
    • potential and actual employers and clients of the jobwire group
    • referees;
    • other members of the jobwire group;
    • our insurers;
    • a professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information;
    • a Workers Compensation body;
    • our contractors and suppliers – e.g. our I.T. contractors and database designers, our agents acting on our behalf overseas with regards to obtaining references from your referees;
    • any person with a lawful entitlement to obtain the information;
    • any government or semi-government authority charged with the responsibility and permission to collect information.
    • we may be limited in our ability to locate suitable work for you;
    • we may be limited in our ability to place you in work;
  • Subject to some exceptions which are set out in the National Privacy Principles (Principle 6 – Access and Correction), you have a right to see and have a copy of personal and sensitive information about you that we hold.

    If you are able to establish that personal or sensitive information that we hold about you is not accurate, complete and up‐to‐date, we will take reasonable steps to correct it so that it is accurate, complete and up‐to‐date.

    If we are unable to agree that personal or sensitive information that we hold about you is accurate, complete and up‐to‐date, you may ask us to place with the information a statement by you that claims that particular information is not accurate, complete and up‐to‐date.

    If you wish to exercise your rights of access and correction you should contact our PRIVACY CO‐ORDINATOR, whose details are shown above.

    In some cases we may impose a moderate charge for providing access to personal or sensitive information. We will not charge you simply because you lodge a request for access.

    Under the Fair Trading Act, we are required also to provide you with the following information:


    • That the employment placement service must not charge a job seeker a fee for the purpose of finding the job seeker employment

    • An employment placement service must not engage in misleading or deceptive conduct (such as advertising a position as being available when the agency knows no such position exists or knowingly giving misleading information to a job seeker about the nature of a position); and

    • If a job seeker believes that an employment placement service has acted inappropriately, the job seeker may contact the Department of Fair Trading for information on possible action that may be taken

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