Order Entry/ Order Management
Accurately and efficiently enter phone, facsimile, email and collated orders.
Manage EDI orders.
Liaise with Customers and Field Sales Team with regard to relevant delivery window extensions.
Back order release and SO-SA Mapping management.
Monitor orders in Entered Status
Answering all incoming calls within 20 seconds and minimal waiting time.
Provide order status reports as required.
Manage all order related inquiries from Customers and Field Sales Team.
Provide product information with regard to features and specifications.
Price Management / Administration (this is the main task – 50%)
Make sure all prices are accurate in the system (they will be trained), just need to be good with numbers and accurate in data entry
Complete AddressEastern Creek, New South Wales 2766 Australia