Reporting directly to Sales Team Leader (via) Customer Service Supervisor, each Sales Customer Service Officer is responsible for assisting in maintaining a general point of contact for retail, commercial and end consumers of LG Electronics. A Customer Service Officer is primarily responsible for mutually supporting each member of the Sales Call Centre in a manner that promotes a timely response to the processing of all calls and order requests irrespective of whether placed by telephone, fax, mail or electronic means by our customer base.
Internally, the role of a Sales Customer Service Officer is to support the Field Sales Teams and Distribution Centers associated with LG Electronics in maintaining a total sales service focus on meeting and exceeding the needs and expectations of our customers. The effective and consistent use of communication is paramount in the success of any individual Sales Customer Service Officer and the Sales Call Centre.42101
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